Return & Refund Policy

Dailywearcollection

At Dailywearcollection, customer satisfaction is a core priority. We want you to feel confident when purchasing our fashionable women’s dresses, knowing that if something is not quite right, you have a clear and fair process to return items and receive a refund. This Return & Refund Policy outlines the conditions, timelines, and procedures applicable to all purchases made through our website.

1. Overview

This policy applies to all orders placed via:
https://dailywearcollection.shop/

By completing a purchase, you agree to the terms described in this policy. We encourage you to review all sections carefully before initiating a return or refund request.

2. Return Eligibility

We offer a 60-day return window, giving you ample time to evaluate your purchase.

Return Window:

• Customers may request a return within 60 days from the date of delivery.

To be eligible for a return, items must meet the following conditions:

• Unworn, unused, and in original condition
• Free from stains, odors, or signs of wear
• Original tags attached
• Returned in original packaging (if applicable)

Non-Returnable Items:

The following items are not eligible for return:

• Items marked as final sale
• Gift cards or promotional items
• Items that have been worn, washed, or altered
• Products returned beyond the 60-day return period

3. Return Process

To initiate a return, please follow the steps below:

Step 1: Contact Support

Email us at support@dailywearcollection.shop with:

• Your order number
• Item(s) you wish to return
• Reason for return (optional but helpful)

Step 2: Return Authorization

Our support team will review your request and provide:

• Return approval confirmation
• Return instructions and shipping details

Step 3: Ship Your Return

• Carefully package the item(s)
• Use a trackable shipping method
• Send the return to the address provided by our support team

Important:

• Returns sent without prior authorization may not be accepted.
• Customers are responsible for ensuring the package is safely returned.

4. Return Shipping

Return Shipping Responsibility:

• Customers are responsible for return shipping costs unless the return is due to:
• Damaged item
• Incorrect item received

Shipping Recommendations:

• Use a trackable shipping service
• Keep proof of shipment until your return is processed

Dailywearcollection is not responsible for lost or damaged returns in transit.

5. Refund Policy

We offer a transparent and straightforward refund process with no restocking or processing fees.

Refund Conditions:

• Refunds are issued once the returned item is received and inspected
• Items must meet all return eligibility criteria

6. Refund Timeline

Key Notes:

• Refunds are processed within 12 business days after approval
• Processing time may vary depending on your payment provider

7. Refund Method

Refunds will be issued to the original payment method used at checkout.

Examples:

• PayPal → Refunded to PayPal account
• Venmo → Refunded to Venmo account

We do not offer cash refunds or alternative payment methods unless required.

8. Exchanges

At this time, we do not offer direct exchanges.

Alternative Solution:

• Return the original item for a refund
• Place a new order for the desired item

This ensures faster processing and product availability.

9. Damaged or Defective Items

If your item arrives damaged or defective:

Please contact us within 48 hours of delivery with:

• Order number
• Description of the issue
• Clear photos of the item and packaging

Resolution Options:

• Replacement (if available)
• Full refund
• Store credit (if preferred)

We will prioritize resolving these cases quickly at no additional cost to you.

10. Incorrect Items

If you receive an incorrect item:

• Notify us within 48 hours of delivery
• Provide photo evidence

We will arrange:

• Replacement shipment, or
• Full refund

Return shipping costs for incorrect items will be covered by us.

11. Late or Missing Refunds

If you have not received your refund after the stated timeframe:

Please check:

• Your bank or payment account
• Processing times from your payment provider

If the issue persists:

Contact us at support@dailywearcollection.shop, and we will assist in tracking the refund status.

12. Cancellations

Orders may be canceled if:

• The request is submitted before the order is processed

Once an order has been processed or shipped, cancellation is no longer possible, and the return process must be followed.

13. Abuse of Policy

To maintain fairness for all customers, Dailywearcollection reserves the right to:

• Refuse returns that do not meet eligibility criteria
• Decline excessive or repetitive return requests
• Investigate suspected misuse of the return system

14. Customer Responsibilities

Customers are responsible for:

• Providing accurate order information
• Following return instructions carefully
• Ensuring returned items meet all conditions
• Shipping items securely

Failure to comply may result in delays or denial of refund.

15. Contact Information

For all return and refund inquiries, please contact:

• Email: support@dailywearcollection.shop
• Support Hours:
• Monday – Saturday
• 8:00 AM – 7:00 PM (EST)

We aim to respond to all inquiries within 24 hours during business days.

16. Policy Updates

Dailywearcollection reserves the right to modify or update this Return & Refund Policy at any time.

Changes will take effect immediately upon posting on this page.

17. Summary

At Dailywearcollection, we strive to make your shopping experience as seamless and risk-free as possible. Our extended return period and no-fee refund structure are designed to give you flexibility and confidence when purchasing our stylish women’s dresses.

If you have any questions, our support team is always here to assist you.