FAQs

Dailywearcollection

1. General Information

1.1 What is Dailywearcollection?

Dailywearcollection is an online fashion store specializing in stylish and modern women’s dresses designed for everyday wear and special occasions. We focus on combining comfort, quality, and contemporary trends to deliver a curated shopping experience.

1.2 Where is your store located?

We operate primarily as an online store, allowing us to serve customers efficiently and offer a wide selection of products without geographical limitations.

1.3 How can I contact customer support?

You can reach us through:

• Email: support@dailywearcollection.shop
• Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

We aim to respond within 24 hours on business days.

2. Orders & Payments

2.1 What payment methods do you accept?

We currently accept:

• PayPal
• Venmo

All payments are processed securely through trusted third-party providers.

2.2 Can I cancel or change my order after placing it?

Yes, but only if your order has not yet been processed.

• Orders are processed within 1 business day
• Cut-off time: 5:00 PM (EST), Monday – Friday

If your order has already been processed or shipped, you will need to follow the return process after delivery.

2.3 Why was my order canceled?

Your order may be canceled due to:

• Payment failure or verification issues
• Incorrect billing or shipping information
• Suspected fraudulent activity

If this occurs, you will be notified and refunded accordingly.

2.4 Will I receive an order confirmation?

Yes. After successful payment, you will receive a confirmation email containing your order details.

3. Shipping & Delivery

3.1 How much does shipping cost?

We offer a flat-rate shipping fee of $6.99 per order.

3.2 How long does delivery take?

3.3 Which carriers do you use?

We ship via:

• USPS
• UPS
• FedEx

Carrier selection depends on your location and delivery efficiency.

3.4 How can I track my order?

Once your order is shipped, you will receive:

• A tracking number
• Carrier details
• Estimated delivery date

You can use this information to monitor your shipment in real time.

3.5 What if my package is delayed?

Delays may occur due to:

• Weather conditions
• Carrier issues
• High seasonal demand

If your order is significantly delayed, please contact our support team for assistance.

4. Returns & Refunds

4.1 What is your return policy?

We offer a 60-day return window from the date of delivery.

Items must be:

• Unworn and unused
• In original condition
• With tags attached

4.2 Are there any return fees?

• We do not charge restocking fees
• Customers are responsible for return shipping unless the item is damaged or incorrect

4.3 How long does it take to receive a refund?

Refunds are issued to the original payment method.

4.4 Can I exchange an item?

We do not offer direct exchanges.

To get a different item:

1. Return the original product
2. Place a new order

4.5 What if I receive a damaged or incorrect item?

Please contact us within 48 hours of delivery with:

• Your order number
• Photos of the issue

We will arrange a replacement or full refund at no additional cost.

5. Products & Sizing

5.1 How do I choose the right size?

We recommend:

• Checking the size chart provided on each product page
• Comparing measurements with your own

If unsure, contact our support team for guidance.

5.2 Will the product look exactly like the photos?

We strive for accuracy, but slight differences may occur due to:

• Lighting conditions
• Screen display settings

5.3 Are your dresses true to size?

Most of our dresses follow standard sizing, but fit may vary depending on the design and fabric.

6. Account & Security

6.1 Do I need an account to place an order?

No, you can check out as a guest. However, creating an account allows you to:

• Track orders more easily
• Save your information for future purchases

6.2 Is my personal information secure?

Yes. We use:

• SSL encryption
• Secure payment gateways

We do not store sensitive payment details on our servers.

7. Additional Questions

7.1 What happens if I enter the wrong shipping address?

Please contact us immediately.

• Changes are only possible before the order is processed
• We are not responsible for delivery issues caused by incorrect addresses

7.2 Do you ship internationally?

Availability of international shipping depends on checkout options. Additional customs fees may apply for international orders.

7.3 What if my package is marked as delivered but I didn’t receive it?

We recommend:

• Checking with neighbors or building management
• Contacting the shipping carrier

If needed, reach out to us for assistance.

8. Contact Support

If your question is not listed here, feel free to contact us:

• Email: support@dailywearcollection.shop
• Support Hours:
• Monday – Saturday
• 8:00 AM – 7:00 PM (EST)

9. Summary

At Dailywearcollection, we aim to make your shopping experience clear, reliable, and enjoyable. This FAQ section is designed to provide quick answers to common questions, ensuring you have all the information needed when purchasing our fashionable women’s dresses.