Cancel/Change Order
Dailywearcollection
1. Overview
At Dailywearcollection, we understand that customers may occasionally need to modify or cancel an order after it has been placed. This policy outlines the conditions, timelines, and procedures for requesting order cancellations or changes.
This policy applies to all purchases made through:
https://dailywearcollection.shop/
By placing an order with us, you agree to the terms described below.
2. Order Processing Timeline
To ensure fast delivery of our fashionable women’s dresses, orders are processed quickly.
Key Processing Details:
- Handling Time: 1 business day
- Processing Days: Monday – Friday
- Cut-off Time: 5:00 PM (EST)
Orders begin processing shortly after they are placed, which limits the window for modifications or cancellations.
3. Cancellation Policy
3.1 Cancellation Eligibility
Orders can only be canceled if:
- The request is submitted before the order has been processed, and
- The order has not yet been prepared for shipment
3.2 Non-Cancellable Orders
Orders cannot be canceled if:
- They have already been processed
- They have been shipped or handed to the carrier
In such cases, customers must follow the Return & Refund Policy after delivery.
4. Change Order Policy
4.1 What Can Be Changed
Before processing, you may request changes to:
- Shipping address
- Recipient name
- Contact information
- Product size, color, or variant (subject to availability)
4.2 Change Limitations
Changes are not guaranteed and may not be possible if:
- The order is already in processing
- The requested item is out of stock
- The request is submitted after the cut-off time
5. Request Process
To request a cancellation or change, please follow the steps below:
Step 1: Contact Support Immediately
Email: support@dailywearcollection.shop
Step 2: Provide Required Information
Include the following details:
- Order number
- Full name used for the order
- Request type (cancel or change)
- Specific details of the requested modification
Step 3: Confirmation
Our support team will:
- Review your request
- Confirm whether the request can be fulfilled
- Provide further instructions if needed
6. Response Time
- Requests are handled during support hours:
Monday – Saturday, 8:00 AM – 7:00 PM (EST) - We aim to respond within 24 hours
Important:
Submitting multiple requests does not increase processing speed and may delay handling.
7. Refunds for Canceled Orders
If your cancellation request is approved:
- A full refund will be issued
- No cancellation fees will be applied
Refund Method:
- Refunds are returned to the original payment method (PayPal or Venmo)
Processing Time:
- Refunds may take up to 12 business days to appear in your account depending on your payment provider
8. Orders Already Shipped
If your order has already been shipped:
- Cancellation is no longer possible
- You must wait for delivery and then initiate a return
Please refer to our Return & Refund Policy for detailed instructions.
9. Incorrect Information Provided by Customer
Customers are responsible for ensuring all order details are accurate at checkout.
If incorrect information is provided:
- We are not responsible for failed deliveries or delays
- Changes may not be possible once processing has started
We strongly recommend reviewing your order carefully before completing your purchase.
10. Refused or Undeliverable Orders
If an order is:
- Refused at delivery, or
- Returned due to incorrect address or failed delivery attempts
The following may apply:
- Return shipping costs may be deducted (if applicable)
- Refunds will be processed after the item is returned and inspected
11. Fraud Prevention & Order Review
For security purposes, Dailywearcollection reserves the right to:
- Cancel any order suspected of fraud or unauthorized activity
- Request additional verification before processing
If an order is canceled by us:
- A full refund will be issued
- The customer will be notified via email
12. Limitations of Liability
Dailywearcollection is not responsible for:
- Delays caused by late cancellation requests
- Inability to modify orders already in processing
- Errors made by customers during checkout
13. Best Practices for Customers
To avoid issues with cancellations or changes:
- Double-check all order details before placing your order
- Submit requests as soon as possible
- Place new orders carefully if making replacements
14. Contact Information
For all cancellation or change requests, please contact:
- Email: support@dailywearcollection.shop
- Support Hours:
- Monday – Saturday
- 8:00 AM – 7:00 PM (EST)
15. Policy Updates
Dailywearcollection reserves the right to update or modify this policy at any time.
Changes will take effect immediately upon posting on this page.
16. Summary
|
Policy Element |
Details |
|
Cancellation Window |
Before order is processed |
|
Change Requests |
Allowed before processing |
|
Processing Time |
1 Business Day |
|
Cut-Off Time |
5:00 PM (EST), Mon–Fri |
|
Cancellation Fees |
None |
|
Refund Time |
Up to 12 Business Days |
|
Contact Email |
At Dailywearcollection, we strive to process orders quickly while still providing a reasonable window for adjustments. Acting promptly is essential if you need to cancel or modify your order. Our support team is always ready to assist you within the limits of our processing workflow.